Frequently Asked Questions
Where is the event being held?
SUD Business Summit will be held at Convene, 311 W Monroe St, Chicago, IL 60606.
Which ticket type should I purchase?
Provider tickets are for owner, operators, and providers of behavioral health services. Vendor tickets are for vendors and professional firms providing products, services and capital to the behavioral health industry.
What does my ticket include?
A ticket includes access to all sessions, breakfast, refreshments, lunch, and a networking reception.
Will sessions be recorded?
We will not be audio or video recording any sessions. We encourage attendees to review our agenda in advance so they can attend the sessions that are of most interest.
What is the refund policy?
We will refund up to 45-days out from the event. No exceptions.
Is there a hotel block?
Please check back for accommodation information.
Are there kosher meals or other dietary options at the event?
Please email us at events-healthcare@wtwhmedia.com with any dietary requests. Please note, the deadline for any dietary accommodations is 30 days out from the event. BHB may not be able to provide options at off-site meetings such as the networking reception.
My company or organization owns or is an active investor in a provider. Which ticket type can I purchase?
If your organization owns or invests in a provider or providers in this space, your firm is classified as a private equity investor. If you wish to get the provider pricing, you would need to use that organization’s email system/domain to register for the ticket to qualify as a provider. No exceptions.